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Their cloud-based technology platforms

Posted: Tue May 02, 2023 8:14 am
by Abdurrouf
The feature is still in BETA but you can join the waitlist and be one of the testers to help us perfect this feature. In Conclusion WhatsApp chatbots offer another layer of automation to the popular messaging channel. Using an automated assistant is a great way to engage with your prospective and existing customers in a meaningful way without putting too much strain on your team. As we established in this article, there are different types of WhatsApp chatbots. Some are more complex than others but they all have something to offer if used in the right way and circumstances.

All you need to do is ask yourself, what do I want my chatbots to accomplish. Phone Number List Gone are the days when email and phone were the reigning king and queen of Customer Support. Today’s consumers are all about quick and convenient interactions, so businesses need to keep up and give them the options that are best suited to their needs. Among social media platforms and different messaging apps, WhatsApp has stood out, in recent years, as one of the best channels for Customer Support, thanks to its automation and payment capabilities, among other features that make it ideals for company/consumer communications.


A lot of businesses have already adopted WhatsApp into their support operations, so let’s have a look at some of the best examples across different industries. Hotel beds Hotel beds are global leaders in the travel tech space.receive 4 billion daily searches and offer access to a global network of travel products. As the pandemic hit focus shifted to its customers and partners, and, like most travel operators, it started announcing COVID travel updates and policies on its website. However, since the updates were sudden and, at times, very last-minute, customers and partners weren’t always receiving the information as quickly or as clearly as they needed. So they ended up contacting the support team.