So why are retailers failing? Whilst it’s impossible Indonesia Phone Number to pin down the collapse of so many retailers and factors like business rates and increasing labour costs may contribute, the common theme amongst them all is a lack of agility and ability to adapt. A perfect storm is Indonesia Phone Number happening right now in retail and ecommerce and the list of threats is growing. Consumers call the shots in 2020. Brands need to move away from being brand centric to become more customer-focused. They must immerse themselves in their audience, learn about their wants, needs, and aspirations and make time for real customer interaction. Spending time to develop meaningful connections with.
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Customers is key to standing out in the increasingly competitive retail landscape. Issues around sustainability are becoming increasingly important to more customers. Consumers Indonesia Phone Number are demanding more companies on the impact they have on the environment. Implementing changes to improve environmental impact may also put pressure on profit margins but brands that don’t take sustainability Indonesia Phone Number seriously will see their customer base shrink as consumers vote with their feet. Consumer tastes and preferences change almost instantly meaning manufacture on demand and dropshipping pose real threats to fashion and product manufacturers who don’t have a strong brand presence